FAQ

We distribute your unsold digital media to your customers at no cost. Giving customers the ability to purchase at their convenience when they realise their missed opportunity, or their financial situation now allows them to buy your media.

Custom branded email that’s are intelligently triggered by inbuilt features such as a discount, preview, birthdays, Christmas allowing ‘limited preview viewing.’

We also encourage your customers to invite Family and Friends to purchase digital media on their behalf

Customers also can find their video and photos on YOUR  website to buy or download.

Ensuring customers get their media 100% of the time, we also send SMS’s text to their phone.

Media Crypt will track which staff’s product is selling and captures ‘clicks, open and shares’

Staff can still sell your products at any time, but Media Crypt gives the confidence to capture, distribute and market 100% of your Digital Media realising  the full potential revenue, reducing the requirement on front end staff to sell, allow them to focus on customer service and other duties.

Now customers dont have to wait for their video and photo allowing staff to manage their time better and complete editing when time permits.

Reduces “forced selling” issues, thus limiting negative responses occupying valuable staff time.

Staff can keep selling your media products  with the confidence knowing that Media Crypt is there to pick up the slack if things get busy.

 

Now you can capture 100% of customers experiences increasing staff’s opportunities to sell.

 

You can run multiple instances of Media Crypt, allowing to process customers as fast as you require.

The cloud uploading process runs independently of the customer process, thus not limiting your workflow.

You can also send the same media to multiple customers.

When using the RunRunVids by selecting the Media Crypt option you will be required to complete a registration form. Media Crypt will then run autonomously in the background.

 

You will have full  access to Media Crypt’s settings and details pages if you require to update or change any details.

Media Crypt has industry generic email templates for you to use. ‘Merge tags’ automatically personalise these templates to your business.

Media Crypt can help you create your customized email templates if required. It’s easy. Send a draft of content with your headers, footers and any promotional material and your preferred social media platforms.

You can create as many post-marketing emails as you wish, including Birthdays and Christmas.

Please contact us to learn more.

mailto:info@mediacrypt.com.au

Customers payments are processed by two methods:

 

Direct payment to Media Crypt with the balance paid monthly.

OR

Stripe’s fast, secure, easy to use online payment gateway directly to your account less Media Crypt’s fee.

 

Prepaid fees are invoiced monthly

No.

By using the USB encryption feature will allow you to distribute unsold video and photos to the customer via USBs.

OR

Media Crypt ‘processes customers’ and ‘uploads their media to the cloud in two separate steps. Allowing you to process customers video and photos and upload to the cloud later, once you have access to high-speed internet.

When ‘processing’ customers, uploads are less than 10kb/customer so quickly done using your mobile phone.

Only once video and photos are confirmed at the cloud, emails and SMS’s then sent.

For cloud delivery, high-speed internet is a requirement.

Media Crypt recommends using ‘automatically upload new files’ option to cloud servers if bandwidth is sufficient.

If the network slows or gets busy, then select ‘manual uploading” to suit times when your business doesn’t require the use of bandwidth for daily operations.

Media Crypt will operate on Windows (PC) and Apple (Mac)

All media is protected by 256bit encryption with a unique code for each customer and only accessible once payment is confirmed.

Downloads are tracked carefully using a sophisticated algorithm to prevent download abuse and fraudulent transaction.